Opening hours and contact options:

  • Email: On weekdays we answer every email within 24 hours. During office hours even within 4 hours!
  • Chat: On the chat we can be reached on Monday to Friday between 9:00 and 16:30 (CET). We answer within 1 minute!

Check out our adjusted opening hours around the holidays below:

Day Date Mail Chat
Easter Day Sunday 4 April 2021 Response within 24 hours
Easter Monday Monday, 5 April 2021 Response within 24 hours
King's Day (Holiday in the Netherlands) Tuesday 27 April 2021 Response within 24 hours
Ascension Thursday 13 May 2021 Response within 24 hours
The day after Ascension Friday 14 May 2021 Response within 24 hours
Whit Sunday Sunday 23 May 2021 Response within 24 hours
Whit Monday Monday 24 May 2021 Response within 24 hours

You cannot call us, but you will always receive tailor-made support!

Our goal is that you can download, install and activate the software as quickly and easily as possible! We already do this thanks to our comprehensive guide that helps you step by step with a correct activation of the license, but also through the many help pages that are present. In addition to all the available information for installing the software yourself, there is also a team of specialists available who would like to help you further in case you need help. 

We deliberately choose not to offer telephone support. Our goal is to offer our products and services to you at the lowest possible price and the highest possible quality. Therefore, we do not have an expensive call center. This is why we can pass on this savings directly to our customers. This gives you as a customer much more value for money!

In addition, email and chat has also proven to be a much more suitable medium for support. Because that gives us the opportunity to send images or give you a link to the manual. This is not possible through telephone contact. Because we can't see your display and don't see what you're doing, it's not possible to give good phone instructions in most cases. An additional advantage is that you as a customer also have the opportunity to respond with photos or links that show what you mean. That can clarify a lot for us so we can help you even better.

Company Information:

2GO Software is a leading Business 2 Consumer organisation. We are a European focussed company with over 300.000 customers. From our headquarters in the Netherlands, we service our customers in all languages. Feel free to research our organisation using the records below.

Our address details are:
2GO Software BV
Twentepoort Oost 3a
7609RG Almelo
The Netherlands

If you have a question about your purchase, please get in touch with our customer service Customer Service page or just login to your personal 2GO Software account. We are happy to help.

Company details:
Our company is registered in The Netherlands. We are eligible to trade across Europe.
Chamber of commerce: 64945731 (Enschede)
VAT Number: NL855914841B01

Bank account details:
IBAN: NL 91 RABO 0322899389
Our bank account is registered to Rabobank located in Enschede (city). 
Did you pay us using your creditcard or Paypal? We should be listed on your bank statement as "2GO Software BV'. For non-EUR transactions, we'll use Adyen as our payment provider.

Not a customer yet? Have a look at our software! If you are a reseller or want to join us for working togeter, please get in touch with: [email protected]